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1.0           PURPOSE

To provide the Instructions for the Inter-Regional/Intra-Regional Director(s) State/Regional Director(s) & Debt Instrument/Independent Agents Standard Operating Instruction Clearances & Permissions in accordance with ATOC (A Touch Of Class Transportation) HOME (Home Opportunities Made Easy) M. & G. MEDICAL ASSOCIAATES/ M. & G. MUSIC GROUP/UCOG FINANCIAL GROUP(S) Quality Management System (QMS) (Chief Operations Officer's Quality Management Office) records.

  2.0        SCOPE

This Instruction applies to records identified in the Quality manuals, section(s) Control of Documents, specifically, Standard Operating Instructions.

  3.0        RESPONSIBILITY

The Chief Operations Officer's Quality Management Office is responsible for the issuance, update, maintenance, approval, release and control of this Chief Operations Officer's Quality Management System procedure.

  4.0        REFERENCE

 

              QP Quality Manual  -  Section(s) as appropriate Control of Records PS          Quality Program Manual -            Section(s) as appropriate Control of Quality Records ISO Quality Management Systems - Requirements Section(s) as appropriate Control of Records Form 96 Quality Manager - Hiring Contractual Employees changes in employment

5.0                                 GENERAL INFORMANTION

These Instructions provide the procedures that all staff must adhere to, to insure conformity with specified requirements and effective operation of the quality system, and directions for completing all necessary operations associated with the position of Inter-Regional/Intra-Regional Director(s) State/Regional Director(s) & Debt Instrument/Independent Agent(s) Standard Operating Instruction Clearances & Permissions in accordance with ATOC (A Touch Of Class Transportation) HOME (Home Opportunities Made Easy) / M. & G. CONGLOMERATES / M. & G. MUSIC GROUP/UCOG FINANCIAL GROUP.

Chief Operations Officer's Quality Management Office records identified in Section 2.0 will: Remain legible

Readily identifiable

Retrievable

  6.0        DEFINITIONS

  6.1        Standard Operating Instruction

The physical procedure necessary to complete an assigned job or contractual agreement on the individual or group level.

  7.0        PROCEDURE

  7.1        STANDARD OPERATING PPROCEDURE

All Standard Operating Instructions follow the procedures outlined in Standard Operating Procedure. Individual Standard Operating Instructions are listed in the pages that follow below, and must be adhered to in order to maintain the integrity

of the Quality System at ATOC (A Touch Of Class Transportation) HOME (Home Opportunities Made Easy) M. & G. CONGLOMERATES/ M. & G. MEDICAL ASSOCIATES/ M. & G. MUSIC GROUP/UCOG FINANCIAL GROUP.

 

8.0          STANDARD OPERATING PROCEDURE

Listed below are the individual Standard Operating Instructions for Inter-Regional/IntraRegional Director(s) State/Regional Director(s) & debt Instrument/Independent Agents. Standard Operating Instruction Clearances & Permissions.

8.1          JOB RESPONSIBILITIES

The job requirements for Inter-Regional/Intra Regional Director(s) State/Regional Director(s) & Debt Instrument /Independent Agents. Standard Operation Clearance & Permission consists of the following:

Ability to read, assesses documents, and compile data from customer and internal sources via databases and/or hard copy. Comprehension and procurement of documents and memorandums as necessary in the facilitation of ATOC (A Touch Of Class Transportation) HOME (Home Opportunities Made Easy) M. & G. CONGLOMERATES?M. & G. MEDICAL ASSOCIATES / M. & G. MUSIC GROUP/UCOG FINANCCCIAL GROUP(S) daily operation of business.

General Knowledge of math, fractions, equations, and basic accounting principals and or other related matters relevant to the normal operation of area of proficiency, professional license, inclusive of the industry(s) intra/inter state transportation, entertainment, medical services, debt instruments, and consulting services as appropriate.

Familiarity with the production process, and accounting process

Aptitude test administered by the Executive Staff/Business Manager or designees to contain questions regarding accounting and general math.

Ability to be computer cleared, and computer experience. This requirement to be waived if the individuals job assignment do no require computer applications

Any other requirement deemed necessary by the Executive Staff/Business Manager or their designee.

8.2       JOB RESPONSIBILITIES

8.2.1 PROCESSING & ISSUANCE OF CONTRACT(S) & RELATED DOCUMENTS/ INFORMANTION AS DIRECTED

Inter-Regional/Intra-Regional Director(s) State/Regional Director(s) & Debt Instrument/Independent Agent(s) process and issue documentation for contracts, purchase orders, and invoices. They create payment histories and related files in the computer database and hard copy.

Inter-Regional/Intra-Regional Director(s) Director(s) & Debt Instrument/Independent Agent(s) are responsible for the completion and "Close Out" of the above-mentioned documents to include verification of all documents verification of dates, dollar amounts, terms, and specifications.

Inter-Regional/Intra-Regional Director(s) State/Regional Director(s) & Debt Instrument/Independent Agent(s) are responsible for the printing, filing, and retention of all Business Office Documentation including:

8.2.2 DATA INPUT, RETRIEVAL, AND REPORTING

Inter-Regional/Intra-Regional Director(s) State/Regional Director(s) & Debt Instrument/ Independent Agent(s) are responsible for data input, retrieval, and reporting generated by ATOC (A Touch Of Class Transportation) HOME (Home Opportunities Made Easy) M. & G. MEDICAL ASSOCIATES/M. & G MUSIC GROUP / UCOG FINANCIAL GROUP(S) computer database.

This includes but is not limited to the following reports:

Credit Reports

Investigative Reports

Analysis Reports

Any Court Ordered Reports requested by immediate Supervisor

Any additional Reports Requested by the immediate supervisor

8.2.3 FILING AND STORAGE OF ALL BUSINESS OFFICE RELATED HARD COPY RECORDS

Inter-Regional/Intra-Regional Director(s) State/Regional Director(s) & Debt Instrument/Independent Agent(s) are responsible for the filing, storage and retrieval of all Business Office related hard copy records, as the need arises.

8.2.4 PROCESSING & ANALYSIS OF PAYROLL

Inter-Regionat/Intra-Regional Director(s) State/Regional Director(s) & Debt Instrument/Independent Agent(s) are responsible for processing and analyzing payroll accountability. Verifying payroll against due diligence procurement, daily production documents, work/time accuracy, and reconciliation or time sheets due to authorized "Time Outs."

8.2.5 NOTIFICATION TO BUSINESS MANAGER OF SUPPLY NEEDS

Inter-Regional/Intra-Regional Director(s) State/Regional Director(s) & Debt Instrument/Independent Agent(s) are responsible for ensuring the department maintains appropriate on hand supplies and equipment. When supplies or equipment is needed appropriate staff notifies the Business Manager of their designee.

8.2.6 MEMORANDUMS & FAXES FOR BUSINESS OFFICE

Inter-Regional/Intra-Regional Director(s) State/Regional Director(s) & Debt Instrument/Independent Agent(s) are responsible for generating memos, fax cover sheets, and related documents for the Executive Staff/Business Manager and or their designee, as requested inclusive also of:

8.2.7 PROCESSING OF BUSINESS OFFICE VACATION REQUEST

Inter-Regional/Intra-Regional Director(s) State/Regional Director(s) & Debt Instrument/Independent Agent(s) are responsible for processing the paperwork for Business Office Vacation requests. Inter-Regional/Intra-Regional Director(s) State/Regional Director(s) & Debt Instrument/Independent Agent(s) complete necessary forms for all Business Office personnel who request a vacation day or to cash in accrued vacation time. Processed forms are signed by the requesting person, and the immediate supervisor approves or denies the request in writing.

8.2.8      PROCESSING OF FORM

Inter-Regional/Intra-Regional Director(s) State/Regional Director(s) & Debt instrument/Independent Agent(s) are responsible for processing all forms. Form 96 is used whenever the company hires new contract personnel, personnel receives a wage increase or reduction, and when personnel leave the employ of ATOC  (A Touch Of Class Transportation) HOME (Home Opportunities Made Easy)  M. & G. CONGLOMERATES/M. & G. MEDICAL ASSOCIATES/M. &G. MUSIC GROUP/UCOG FINANCIAL GROUP(S) for any reason. A form 96 is only to be initiated by a request from the immediate supervisor. Immediate supervisor must sign and approve all form 96's.

 

8.2.9       ANY ADDITIONAL DUTIES DEEMED NECESSARY BY THE EXECUTIVE STAFF/BUSINESS MANAGER OR THEIR DESIGNEE

9.0        RECORDS

Records are maintained by the Executive Staff/Business Manager or designees. All records are maintained in accordance with Quality Assurance Managers, Authority Control of records.